Frequent Questions

FREQUENTLY ASKED QUESTIONS

Last Updated on March 22, 2019

General FAQ’s

Generally, recent times have proven stoners prefer buying weed online, instead of visiting their local dispensary.

Our products are of the highest quality and are packed in discrete odour less vacuum sealed packages.  Discreet delivery is our recommended best practice and packages are tracked all the way to your home.

“YES INDEED” in Lil Baby’s Voice , we run an honest and legitimate business accompanied by stealth end to end delivery. Our goal is to provide customers with potent cannabis products and the very best customer service so they will come back for more and tell their friends about our great products and service. Cannabis health is your connection for top grade products at Home!

Depending on the law governing your state, patients can buy and possess a maximum up to 4.5oz every rolling 1-week/7-day period, with the exception of bulk retail orders.

For obvious reasons we do not accept returns. If your package does not arrive within 6 days of payment, write to me and I will check the tracking records to see if it was delivered. If the package was not delivered due to my error I will resend or give you a refund. If the package was delivered, I will give you the tracking number so you can see for yourself it was delivered, but no refund. It could be it was intercepted by a family member or roommate and I have no control over that. Also if it was not delivered due to a customer giving a faulty address there will be no refund.

Safer than the street. In that case, you have money and a controlled substance at the same time and place. Pretty incriminating, easy to set up and prosecute. With Cannabis Health Home, the transactions are separate. Your payments are anonymous. The package is triple sealed. Your package will look like an ordinary package so who’s to know what’s in it? Please see the security page for more information on our secure database.

Packaging and Shipping

Your order will be discretely packaged and vacuum-sealed to protect and maintain your privacy. We ship using  disguised mailers or nondescript boxes with no indication of what is inside.

es. We ensure that your order is packaged with care and vacuumed sealed. This protects your purchase and your privacy. We use mailers which are secure and discreet.

Insured Shipping

If you select Insured Shipping, and you don’t receive your package after two days past the expected delivery date, contact us. You will be credited for the full amount of the order in points and you can simply place the order again.

Non-Insured Shipping

If you have NOT selected the Insured Shipping Option, and you don’t get your package after two days past the expected delivery date, contact us. We can do a trace to find the package, they ship it to you and you’ll receive it a few days later. If the package is deemed “unrecoverable,” we can reship the order, but refunds will not be offered due to postal issues.

Any order over $300 dollars is sent with a ‘Signature Required.” If you don’t want this option, leave a note with your order indicating “No Signature required, Please.”

If you’re tracking your package on the Discreet Dropoff website and it looks like it’s headed to the wrong city, it’s most likely due to human error. Human errors happen on occasion as the postal employee has to manually enter each postal code in the system and if they are off by a digit/letter, it can cause a routing error and subsequent delay of 1-2 days.

Sounds impossible but, Yes we delivery Worldwide. As a leading activist marijuana dispensary faced with legal boundaries, our operations are stealth giving us the will power to provide weed strains to needy patients and consumers who are willing to collaborate and exercise patience as all deliveries aren’t signature required packages.

We will deliver to any address (a restaurant, a bar, a shopping center, your house, whatever!) as long as your address is within one of the serviceable state. We can’t deliver to military camps, government institutions, any schools or near children, however.

Payment and Fees

For your convenience, we accept Bitcoin and other crypto (15% off your order when you pay with bitcoins). To pay with Bitcoins just follow the instructions shown on the checkout page. We accept E-transfers like Western Union¸Moneygram¸World-Remit ¸Ria Money as they are safe third party payment method. Payment can easily be made online with your debit card, or with cash at a store location.And cash app. We provide you with instructions for an E-Transfer with your invoice. We will only ship orders once the payment has been confirmed.

With the Bitcoin price so volatile many people seem curious about getting some. Below we have listed some of the best exchanges.

If you want to do your own research then check our guide on how to buy bitcoins in any country. Here are our recommendations:

Coinbase is one of the world’s largest Bitcoin exchanges. Users in the United States, Canada, most of Europe, and Singapore can buy bitcoins with a connected bank account or SEPA transfer.

European users can purchase bitcoins with 3D secure credit or debit cards.

Indacoin is a global platform enabling the quickest bitcoin purchases in more than 200 countires with a credit or debit card and no registration.If it’s the first time you use the card, you will receive a call from Indacoin with a 4-digit code, which should be entered on your order page. After that, you will have to enter a 3-digit code, which can be found on your online card statement next to the charge amount.

You will have the limit of $50 for the first transaction, $100 for the second transaction available after four days of the initial purchase and $500 after eight days of the first buy. The total limit for the first month will be $5,000 and then no limits at all.

Since your card is verified, cryptocurrency is sent automatically within ten minutes after the payment.

Kraken is one of the world’s largest Bitcoin exchanges. Residents of Europe and the UK can deposit and purchase bitcoins with same day SEPA transfer.
LocalBitcoins is an escrow service that helps match Bitcoin buyers and sellers.

SpectroCoin is an all-in-one solution for Bitcoin offering an exchange, debit card and ability to buy bitcoins with credit cards.

Online

This is a fast and convenient option, pay by debit card and your money is ready sent in minutes.

1) Log in or register, and click ‘send now’ to start your transfer.

2) Enter the destination and amount, then choose cash pick up and payment by card.

3) Enter your receiver’s name and address.

4) Pay with your credit2 or debit card (issued by a bank).

5) WU will send you a confirmation email with a tracking number for your transaction (MTCN). Share this receipt with us us via email info@cannabishealthhome.com for fast cash pick up and delivery.

In Person

Go directly to the counter to transfer money to our cashiers.

1) Search for an agent location near you.

2) Go directly to the counter with your ID, My WU® number or phone number, and bring your receiver’s information. Give the Agent the applicable funds (including transaction fee*), and pay with cash.

3) Save your receipt and share the tracking number (MTCN) with your us via email info@cannabishealthhome.com for fast cash pick up.

Yes. We charge 3% GST on orders. This is included in the checkout price.

On orders below $200 dollars we charge $25 for Standard Mail and $40 for Express Mail (Overnight). For any order over $200, the shipping is free. We ship our orders via UPS, USPS and Xpress Post (handled by Discreet Dropoff) and we provide a tracking number via email for you once the order has shipped. If you live in a remote area, your order may take a little longer to reach you.
Your order will be on hold until we authenticate payment via E-transfer or Bitcoin (when we process your order). Once payment is received, your order will ship same day or within 1 business day.
Once you’ve placed your order, the next step in the process will be to submit payment. Your order will be kept On Hold till we receive payment. If we do not receive your payment within 1 week, your order will be canceled.

Ordering Weed

It’s easy to order from us.

  1. Start by filling out our simple registration form here
  2. Browse our premium selection of weed online from Cannabis Health Home top products here and add items to your cart
  3. Check out and pay using Bitcoins or Wire Transfer (via cash/Debit Card)
  4. You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 1-4 business days. You can check your order status here

Yes we issue refunds or exchanges for most products with the exception of organic flowers and edibles. If you believe that you have a defective product please contact us within 48 hours of receiving the product. Please note that we only issue refunds in the form of points.

Yes, contact us via Whatsapp at +1 (240) 804-5913 and Text/Call via +1 (719) 888-9404 . Our customer service representative is available for live chat on Monday to Sunday 9am PST – 11pm PST or 24/7 by email to info@cannabishealthhome.com.

No, we only deliver weed to most locations in the United States. However we Mail orders To UK¸ Australia and Europe.

Your order is shipped the same business day, if we receive your order and payment by our 3 daily delivery time, your order will be shipped, But if payment is confirm after that we will ship your package only the next day except for overnight express delivery.

To our brave American Veterans, we celebrate you for your courage, service and sacrifice by providing a 10% discount off your invoice.

Please email your National Identification Veterans Card, Certificate of Service or similar proof to info@cannabishealthhome.com. Once approved, we will set you up with your own personal coupon code that can be applied to all future orders.

If you want to edit or add to your order, you’ll need to create a new order with us. We will then cancel the old order. Email us at info@cannabishealthhome.com with your order number that you want cancelled. This order will be cancelled or edited if it hasn’t been sealed or shipped out yet.

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